Kenresoft
Discuss a projectLog in

Privacy requests

Access, correct or delete your data

Last updated: November 11, 2026

You don't need to install or reinstall any app to make a request. Fill in the form and we'll reply to the email address you give.

We reply here. For a Pro subscription, use the Google account email on your Play receipt.

We use these details only to deal with your request. See the Privacy Policy. You can also email hello@kenresoft.com.

What happens next

  1. We reply within 30 days. We may ask you to confirm you're the person the data relates to before we act.
  2. We carry out the request and confirm by email.
  3. We may keep limited records where the law requires, or where needed to handle a dispute or prevent abuse. Copies in routine backups or logs may take longer to expire.

What we hold, by app

Your projects and files are stored on your phone, and you can remove them there at any time. Chammolx needs a Kenresoft account (signing in with Google). The other apps work without one. See Kenresoft account below.

Kenresoft account (signing in with Google)
  • What we hold: if you sign in with Google in one of our apps, the email address of your Google account and a unique identifier for it. Nothing else from Google. For apps that use free trials or subscriptions with an account, we also keep a short record of when your free trial started and which account a subscription belongs to. That record does not include your email address.
  • How to delete: use the delete account option inside the app, or use the form above (choose Kenresoft account and give the email address of your Google account). We delete the account, sign out your devices and confirm by reply.
  • What we keep after deletion: only the short trial and subscription record, without your email address, so that a free trial cannot be restarted and a subscription cannot be moved by deleting and creating an account again.
  • Privacy policy
E-NoteBook
  • What we hold: nothing. Notes, PIN and settings stay on your device.
  • How to delete: delete notes in the app, clear the app's storage, or uninstall it.
  • E-NoteBook privacy policy
Kostunex
  • What we hold: nothing. Your library, playlists and history stay on your device.
  • How to delete: clear the app's storage or uninstall it. Backup files you saved, and edits already written into your MP3 files, stay where they are until you delete them yourself.
  • Kostunex privacy policy
Chammolx
  • What we hold: your Kenresoft account (the email address of the Google account you signed in with), when your free trial started, and a Pro subscription record if you bought Pro: a coded reference to your purchase, its status and dates, and the Google Play order number. No name, projects or location.
  • Your projects, photos and reports: on your phone only. Delete them in the app, or uninstall.
  • To delete your account: use Delete account in Settings inside the app, or use the form above (choose Kenresoft account). Your free trial does not restart if you sign in again with the same Google account.
  • To delete the Pro record: use the form above (choose Chammolx and give the order number) or email support@kenresoft.com from the address on your Google Play receipt. We delete it within 30 days and confirm by reply. Otherwise it's kept while the subscription exists and for 13 months after it ends.
  • What we can't delete: Google's own purchase records.
  • Chammolx privacy policy
Coxprice
  • What we hold: only a Pro subscription record, if you bought Pro: a coded reference to your purchase and its status and dates. No name, email or business data.
  • Your business data: on your phone only. Use "Delete all my data" in More, clear the app's storage, or uninstall.
  • To delete the Pro record: use the form above (choose Coxprice) or email support@kenresoft.com from the Google account email shown on your Play receipt. We delete it if it can be matched. Otherwise it is removed about 13 months after the subscription ends.
  • What we can't delete: Google's own purchase records.
  • Coxprice privacy policy
This website
  • Contact enquiries: your name, email, company and message.
  • Waitlist: your email and the app you chose.
  • Website account: your name, email, verification status and sign-in sessions. There is currently no delete button on the profile page, so send a request above and we'll close the account and delete the data it holds.